Print Services Terms of Service

Effective Date: January 1, 2026

1. Proofs & Client Approval

Your responsibility in the approval process:

• Client Solely Responsible: You are solely responsible for reviewing and approving all proofs prior to production
• Approval = Acceptance: Approval constitutes acceptance of all content, layout, spelling, sizing, color, and placement
• No Liability After Approval: Once approved, TechSpec LLC shall not be liable for errors or omissions
• Check Everything Carefully: Review spelling, phone numbers, addresses, colors, and all content before approving
• Take your time with proofs—once you approve, we move to production immediately

2. QR Codes & Scannable Elements

Important information about QR codes:

• Best Practices: TechSpec LLC designs and prints QR codes using industry best practices
• Recommended Guidelines: We follow recommended sizing, contrast, and placement guidelines
• Factors Beyond Our Control: Print materials, substrates, lighting conditions, and device variability may affect scan performance
• Client Responsibility: Final responsibility for verifying QR code functionality rests with you prior to approval
• No Liability After Production: TechSpec LLC shall not be liable for QR code failures, misreads, or inability to scan after production when the proof has been approved
• Pro Tip: Always test QR codes with multiple devices before approving your proof

3. Color & Print Variations

Understanding color accuracy:

• Screen vs. Print: Colors displayed on screens may vary from printed output
• Why Differences Occur: Due to monitor calibration, materials, inks, and printing processes
• No Exact Matching: Exact color matching is not guaranteed
• What We Do: We use color management best practices to get as close as possible
• Critical Color Matching: If exact color is critical, request a physical proof before full production

4. Payment Terms

When payment is required:

• Payment Before Production: Full payment is required prior to production unless otherwise agreed in writing
• Additional Charges: Custom printing, special finishes, file preparation, or revisions may incur additional charges
• Quotes are provided before any additional work begins

5. Turnaround Time & Delivery

Production and shipping timelines:

• Estimates Only: Turnaround times are estimates only and not guaranteed
• Not Responsible For: TechSpec LLC is not responsible for delays caused by:
  • Shipping carriers (FedEx, UPS, USPS, etc.)
  • Supply shortages or material availability
  • Equipment failure or maintenance
  • Events beyond our control (weather, natural disasters, etc.)
• We'll always communicate if unexpected delays occur

6. Client-Provided Materials

Your responsibility for supplied files:

• You Warrant Ownership: You represent that all supplied content, artwork, logos, and files are owned by you or properly licensed
• Copyright Compliance: You have the legal right to print all materials you provide
• File Quality Issues: TechSpec LLC is not responsible for errors resulting from:
  • Low-resolution files
  • Incorrect dimensions or sizing
  • Missing or improperly embedded fonts
  • Other issues with client-supplied materials
• Need help with file prep? Just ask—we're happy to assist for a small fee

7. Intellectual Property

Who owns what:

• Your Artwork: You retain ownership of client-supplied artwork
• Our Design Elements: TechSpec LLC retains ownership of any design elements created unless otherwise agreed
• Portfolio Use: TechSpec LLC may display completed print work in portfolios or marketing materials unless you submit a written objection
• Want your project kept confidential? Just let us know in writing

8. Reprints & Corrections

If something goes wrong:

• Our Error = Free Reprint: We'll reprint at no charge if we made the mistake
• Your Error = Your Cost: Errors in approved files are your responsibility
• Damage in Transit: Contact us within 48 hours of delivery with photos
• Color Issues: Report within 48 hours with photo evidence
• We stand behind our work and will always make things right when it's our error

9. Cancellations & Returns

Order changes and cancellations:

• After Payment: No cancellations are accepted once payment is received
• Custom/Personalized Items: Non-refundable once payment is received
• Defective Items: Full refund or reprint within 7 days of receipt
• No Returns: No returns on approved custom orders

10. Limitation of Liability

Our maximum liability:

• Limited to Order Amount: To the fullest extent permitted by law, TechSpec LLC shall not be liable for indirect, incidental, or consequential damages, including loss of revenue or business
• Maximum Liability: Liability, if any, shall not exceed the amount paid for the specific print order
• No Business Loss Claims: We're not responsible for missed events, lost opportunities, or business interruption

11. No Warranty

Provided "as is":

• As-Is Basis: All print services and materials are provided "as is"
• Disclaimer: TechSpec LLC disclaims any implied warranties, including merchantability or fitness for a particular purpose
• We always strive for the highest quality, but printed materials are subject to normal variation

12. File Storage & Reprints

For easy reordering:

• We store approved files for 12+ months for easy reordering
• Reorders using stored files are not subject to design fees
• After 12 months, files may be archived

13. Acceptance of Terms

How these terms become binding:

• Agreement Methods: Placing an order, submitting files, or approving proofs constitutes acceptance of the full Print Terms & Conditions
• These terms apply to all print orders unless a separate written agreement is signed